Welcome to Jony JJ Travel and Tours! Please read these terms and conditions carefully before proceeding to checkout. By completing your booking, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, you may not proceed with your booking.
1. General
1.1. These terms and conditions apply to all bookings made with Jony JJ Travel and Tours, including domestic and international travel packages, flights, hotels, and other related services.
1.2. Jony JJ Travel and Tours reserves the right to update or modify these terms at any time without prior notice. Any changes will take effect immediately upon posting on our website.
2. Booking and Payment
2.1. All prices displayed on our website are in US Dollars (USD) unless otherwise stated. Prices are subject to availability and may change without prior notice.
2.2. Full payment is required at the time of booking unless otherwise specified for specific packages or services.
2.3. Payment methods accepted include credit/debit cards, bank transfers, and other payment gateways as indicated on our website.
2.4. A booking confirmation will be sent to your registered email upon successful payment. It is your responsibility to check all details in the confirmation and notify us immediately of any discrepancies.
3. Cancellation and Refund Policy
3.1. Cancellation requests must be submitted in writing via email or through our website’s contact form.
3.2. Cancellation fees may apply depending on the type of booking and the time of cancellation relative to the departure date. These fees will be outlined in the specific terms for your chosen package or service.
3.3. Refunds, if applicable, will be processed within 7 business days and are subject to deduction of any applicable fees.
3.4. Jony JJ Travel and Tours is not responsible for refunds or penalties due to cancellations by airlines, hotels, or other service providers.
4. Travel Requirements and Documentation
4.1. It is the customer’s responsibility to ensure that all travel documents, including passports, visas, and permits, are valid and comply with the requirements of the destination.
4.2. Jony JJ Travel and Tours is not liable for any costs incurred due to denied entry, deportation, or delays resulting from incomplete or invalid documentation.
5. Liability and Responsibility
5.1. Jony JJ Travel and Tours acts as an intermediary between you and the service providers (e.g., airlines, hotels, tour operators). We are not liable for any injury, loss, damage, or delay caused by these third parties.
5.2. Jony JJ Travel and Tours is not responsible for any unforeseen circumstances, including but not limited to natural disasters, pandemics, political unrest, or other events beyond our control, that may affect your travel plans.
6. Special Requests
6.1. Any special requests (e.g., dietary requirements, room preferences) must be communicated at the time of booking. While we will do our best to accommodate these requests, we cannot guarantee fulfillment by the service providers.
7. Privacy Policy
7.1. By booking with Jony JJ Travel and Tours, you consent to the collection, use, and storage of your personal information as outlined in our Privacy Policy.
7.2. Your information will be used solely for the purposes of processing your booking and providing you with updates related to your travel.
8. Governing Law
8.1. These terms and conditions are governed by the laws of the Philippines. Any disputes arising from your booking will be subject to the exclusive jurisdiction of the courts in the Philippines.
9. Acceptance of Terms
9.1. By clicking on the “I Agree” button at checkout and completing your booking, you confirm that you have read, understood, and accepted these terms and conditions.
If you have any questions or require assistance, please contact us at info@jonyjjtravelandtours.com or call us at +63 975 1171 333.
Thank you for choosing Jony JJ Travel and Tours. We look forward to providing you with an unforgettable travel experience!